Support Staff

Customer Service Representatives



Karolayn has been with our team since October 2017. Before her time with us, she interned at a preventive care clinic, where she started at 17 years old. She’s been in the veterinary field ever since! Her favorite aspect of her job is the endless opportunity to care for animals. That passion doesn’t stop at our doors—at home she has a dog, cats, turtles, as well as a canary. In her spare time, she enjoys reading, drawing, playing music, and of course spending time with her family: both furry and otherwise!



Sharon earned a degree in cosmetology from the Atlantic Technical Institute. She is a great lover of all animals and she enjoys showing love to all our house cats! Her favorite part of her current role is writing in the patient chart (lol)!

Sharon lives with her partner, Mike, and together they have two cats named Stella and Thor. In her spare time, she enjoys hanging out with family and friends at the pool, playing softball, being creative, any activity outdoors, and reading books on her patio with her cats. She especially enjoys the Harry Potter books (and movies!). Additionally, she does hair and makes jewelry. One of the best places she’s visited in her travels has been Red Rocks in Colorado. If she won a million dollars, she would donate it toward ending world hunger as well as toward helping animals in bad environments.

Veterinary Nurse Technician



After "playing vet" as a child, working in the veterinary field became the inevitable career path for Buffy. She joined the Arbor Pet Hospital support staff in March of 1990, after attending college at Nova University as well as numerous continued education classes. With the unpredictable nature of a veterinary hospital, she loves that there's something new every day and that no two days on the job are alike. She also loves the family-like setting of the hospital and being able to assist the doctors in surgery. Buffy is married with a daughter and a son. She also has two dogs and one cat. When she's not helping clients and pets at work, she enjoys relaxing at the beach.



Heather is currently attending St. Petersburg College to earn her CVT (Veterinary Technician Certification) and has earned her Associates in Science from Palm Beach State College. She has a strong passion for working with animals and loves having amazing coworkers who make her job even better! Her favorite thing about working in veterinary medicine is being able to work closely with patients and see them feel better following treatment.

Heather has a dog named Bear and a cat named Sparkles. Her favorite thing to do in her spare time is relax at home in peace and quiet. She’s not a big reader, but she loves scary movies.



Jhanne joined our support staff in 2015. She is a single mom with two sons, Kawehi and Rafael. She enjoys going for runs and working out as well as taking the boys to the park and letting them burn off some energy! Jhanne has been a Polynesian dancer for the majority of her life. She started when she was 2 years old and currently stills performs part-time. One personal accomplishment she is proud of is finally traveling to new places! In 2019, she has been to both Colorado and Hawaii. She loved Hawaii and thought the sunsets were breathtaking and the mountains were amazing.



Katie attended Virginia Tech, where she received her Bachelors degree in Biological Sciences. She first started out as a nursing major, then changed her mind and decided that animals were the better route. Katie learns something new every day at the hospital, and she absolutely loves helping our patients and working with an amazing team. She’s well-loved by her fellow staff and a great team player.

Katie and her fiancé have a dog, Nyla, and 2 cats, Angel and Dunkin. Outside of work, Katie’s favorite spare time activities include going to the beach, hitting the gym, and sleeping.

Animal Care Providers



Harley joined our team in June 2017 and works as an assistant. One of her favorite aspects of the job is being able to work with a variety of different species and breeds. She is particularly good at holding and helping animals stay calm for procedures while they’re with us. At home, she has a beagle/poodle mix named Marley and a fish, while at her parents she as 4 other dogs to play with. When she isn’t helping animals at our hospital, she occupies her time camping, crafting, watching Netflix, and with her favorite book (and movie!) The Hitchhiker’s Guide to the Galaxy. She considers China to be one of two of the most amazing places she’s ever been—with Arbor Pet Hospital being the other! You can tell she loves what she does: with a million dollars, she’d be quick to open an animal hospital and sanctuary!



Meghan earned an associate degree from Broward Community College. She chose to pursue a career in veterinary medicine because providing care for animals is the most rewarding feeling ever! At our animal hospital, she loves the way our team works as a family. Everyone really gives their all. She also enjoys getting the chance to be hands-on and provide much-needed care to our patients. Meghan is great at being thorough and showing love to all our animals!

Meghan lives with her husband, Anthony, and together, they have three cats named Gucci, Greta, L.B., and Gizmo as well as one dog named Benny. In her spare time, she loves listening to music, attending concerts, and spending time with her husband and pets. One of the things she is very proud of is planning and putting on their entire wedding by themselves! She is also very proud to be working in the field she has always wanted to be a part of. If she won a million dollars, she would buy a house with property in North Carolina and open an animal rescue/sanctuary. One her favorite movies is May It Last: A Portrait of the Avett Brothers.



Audrey has always been interested in helping animals in need! She loves working at a place where she meets all kinds of different dogs, cats, and other animals. She enjoys helping them stay calm and assisting others. Her favorite activity at work is walking the dogs because she loves seeing how happy they get and how quickly their personality comes out! One of the most interesting experiences she had was seeing one of the largest Great Danes she’s ever met and finding out he was almost two times her weight!

At home, Audrey has one dog named Callie, a hedgehog named Dipper, and two fish named Lemon and Lime. In her spare time, she enjoys spending time with her dog, taking her to the beach, and watching TV. Audrey also loves to dance — she’s been dancing for 12 years and counting! She has also had the opportunity to travel to Mancora in Northern Peru and would like to travel to Australia and explore their reefs, the outback, and go to Tasmania. One of her favorite books (and movies!) is Racing in the Rain.



Natalia currently attends Palm Beach State College, where she is working towards her Associates in Biology for Pre-Veterinary. She chose the veterinary field because she has always loved medicine, but she was also inspired to pursue it after she lost her 1-year-old cat to a urinary blockage.

So far, one of Natalia’s most interesting experiences in the field was picking up a hairless cat for the first time! Natalia loves the sense of teamwork everyone shares here at the hospital, and the fact that everyone is welcoming and willing to help. She also enjoys learning about different conditions in animals and understanding their effects.

Natalia and her long-term boyfriend, Jordan, have 2 cats, BMO and Hamilton, and 2 family dogs, Milo and Mindy. Outside of work, Natalia enjoys reading, crocheting, and baking for her friends and family. A couple things you might not know about her: she can speak Thai and bahasa Indonesia, and she can solve a Rubik’s cube in under a minute.